Health Insurance Marketplace Solutions
Optum has a proven track record in delivering successful solutions to state-based and federally facilitated health insurance marketplaces. We bring extensive market knowledge, health care resources, leadership and experience to complex projects involving information technology, operations, contact centers and program management.
Our experience partnering with state and federal agencies encompasses all phases of marketplace development — from establishing and operating contact centers to assessing and improving marketplace functionality, operations, enrollment capability and information technology.
Our services include:
- Contact centers that enroll, engage and retain consumers
- Broad-based marketplace implementation and operational support meeting a multitude of needs
- Provider information management (PIM) that verifies provider data and powers the search function
- Policy and program expertise to measure and monitor the performance of state marketplaces
Contact us to learn more about how we can help improve your state marketplace.