We offer personalized case management, condition management, wellness programs, and decision support tools designed to meet the unique challenges of each individual, as well as ensure they make informed decisions and reach their optimum level of wellness.
Optum provides services in:
Nurse Triage and Decision Support — NurseLineSM provides your members with 24/7 access to a registered nurse to assist with symptom treatment of guide them to appropriate care resources.
Wellness Resources — With a wide range of programs, resources and tools, we help your members take an active role in their personal health and wellness. Our wellness programs include guidance to members to help them improve their nutrition, quit smoking or manage their blood pressure.
Targeted Disease Management — Our NCQA-accredited programs help reduce the costs of care and improve health status for individuals with asthma, diabetes, chronic obstructive pulmonary disease, heart failure and coronary artery disease.
Women’s Health — Our suite of solutions help address a woman’s continuum of material care with a goal of healthy pregnancy and reduced neonatal costs.
Complex Care Management — We help improve the health care experience for members with complicated or severe conditions that require intensive coordination of care and services. Our specially trained nurses facilitate an appropriate plan of care with the member and physician and handle each case from start to finish.