Senior Vice President, General Manager, Government Programs
Craig Herman leads the Public Sector behavioral health operations for OptumHealth, which includes all Medicare and Medicaid services. Herman brings over 18 years of experience in major change initiatives and has held several senior leadership positions with OptumHealth since 2005. He has significant experience in improving operations as well as management and team building. His areas of expertise include process improvement and change leadership, merger and acquisition planning, and business operations management.
Herman has a background in complex program management in the health care industry and has held various positions with UnitedHealth Group and Accenture that have involved the management of complex client projects, integration planning, client implementations and the redesign of internal processes such as client services and claims/member services.
Herman holds a Bachelor of Arts degree in business administration from Hope College in Holland, Michigan.