Peer support program
Peer support programs have emerged as standard practice in high-risk organisations. They identify empathetic and compassionate individuals within the organisation as the “go-to” resource if employees have a problem to discuss or require emotional support.
These individuals are trained to identify issues before they become crises and provide initial psychological and emotional help.
How it works:
- Individuals are chosen by the organisation. The individuals attend a two-day training program.
- Programs cover topics such as communication, self-care, psychological first aid and mental health.
Who can benefit?
- Employees who work in challenging and emotionally charged work environments
- Front-line responders, including firefighters, corrections and medical emergency services
- Individuals in emotionally exhausting industries and occupations